Phone Service
Lifetime Warranty
Tape Conversion
iPhone Repair
RC Toys

Why Us?

Locally Owned

Our business is part of the Charlevoix community.

Top-Rated Customer Support

We pride ourselves in providing excellent customer support through our experienced and friendly technicians.

Great Selection

We offer a wide variety of electronics and related goods.

Broken Device?

Has your device recently suffered a broken screen, water damage, dead battery, or other issues? Bring it in and let our experienced technicians help you get it up and running again. We can provide same day, in-house repairs on most smartphones, ​tablets and laptops.

Our Story

RadioShack of Charlevoix

Northwest Electronics & Repair, LLC.

Our business has been family-owned and operated since 1975.


RadioShack of Charlevoix is a full service electronics store. Evolving with the fast-paced electronics world, we now specialize in device and computer repair. In the last 10 years alone, we have fixed more than 12,000 devices. Our most popular service is iPhone screen repair that is completed in-store. We also offer repair services for most Android phones, iPads, Macs, and PCs. Outside of repairs, we have a great selection of electronics. Each product is backed by years of experience from our professional technicians (three generations and growing)! We offer what the online experience cannot by having the product or solution you need right in front of you.

Repair Stories

Rocked my new phone screen! Excellent service!

Kathy B.

via Google Review

Literally the most helpful people when it came to repairing my computer, kept me updated the entire time, I would definitely go back if I ever had another issue.

Jasmine G.

via Google Review

I was in dire need with my computer and they fixed it right away. So helpful. Have returned many times since then.

Donna W.

via Yelp Review

Tech Tips

FCC Repacking

May 14, 2019
Change is coming to Northern Michigan antenna tv, due to the FCC Repack. Starting in September 2019, you will need to be prepared to rescan for over-the-air TV channels. This does not require any new equipment or direction change of your antenna.From the FCC website:"On March 29, 2016, the FCC commenced the first-ever “incentive auction” designed to repurpose spectrum for new uses. Authorized by Congress in 2012, the auction used market forces to align the use of broadcast airwaves with 21st [...]

Liquid Damage

March 22, 2019
Summertime in Northern Michigan is the season we all look forward to. Many outdoor adventures are on the agenda. We plan a fun day at the beach, a day on the boat, or a hike in the woods. What we don’t plan is dropping our new iPhone in the lake. All the priceless pictures of our family suddenly submerged in water because, of course, our free iCloud storage is full. So much money and priceless memories are lost. What do you do now? Is it a total loss? [...]
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